Return Policy - EYZA

Last Updated: 03/13/2025

At EYZA, we are committed to ensuring you are satisfied with your purchase. If you are not completely satisfied with your order, we offer a return policy under the following conditions:

1. Returns Eligibility

• Items must be returned within 30 days of purchase.
• Items must be unused, unopened, and in original packaging to qualify for a return.
• Non-returnable items include any opened or used cosmetic products, gift cards, or promotional items.

2. Return Process

• To initiate a return, please contact our customer support team at [Insert Email] with your order number, and we will provide further instructions.
• Return shipping is the responsibility of the customer unless the item is defective or was incorrectly shipped.

3. Refunds

• Once we receive the returned product and verify it meets the conditions, we will process a refund to the original payment method.
• Refunds are processed within 7-10 business days after receiving your return.

4. Exchanges

• If you would like to exchange a product, please contact us within 7 days of receiving your order, and we will assist you with your exchange request.

5. Damaged or Defective Items

• If your product arrives damaged or defective, please notify us within 48 hours of receiving the product, and we will provide a full refund or replacement.